Who are We?
Selected for our diverse business backgrounds, education, and perspective, our Board of Directors is comprised of the best in our industry.
PRESIDENT: Daphne Phalon
Daphne Phalon joined The Job Center Staffing as Vice President of Eastern Operations in early 2019. In this role, Daphne provides operational and strategic leadership throughout the New England market and is responsible for driving growth, profitability and organizational compliance throughout the region. Prior to joining The Job Center, Daphne was the Chief Operating Officer for United Personnel 2015-2019 and Director of Human Resources for The Davis Companies from 2000-2015.
Daphne is highly involved in compliance and legislative matters facing the staffing industry. She works closely with the American Staffing Association (ASA) and Massachusetts Staffing Association and is a member of NEHRA and SHRM. She is a regular public speaker and training facilitator on topics facing the industry such as worker’s compensation insurance, safety, and hiring practices. Additionally, Daphne is a member of the ASA Safety Committee and OSHA/ASA Safety Alliance. Through this partnership with OSHA, Staffing Industry leaders work toward creating safe work environments for all of our workers, contract and permanent alike.
Daphne is a graduate from the University of Massachusetts with a BA in English and a Minor in Psychology. Additionally, Daphne has held her SPHR Certification since 2005 and achieved both her CSP and SHRM-SCP certifications in 2014.
Daphne Phalon Vice President of Eastern Operations The Job Center
373 South Willow Street
CHAIRMAN: Jori Blumsack
A CPA, Jori graduated magna cum laude from Bentley University. She earned an Elijah Watt Sells Award for her performance on the CPA exam, scoring in the top 125 nationally from over 67,000 candidates. She began her career with Ernst & Young, an international public accounting firm, specializing in financial services and computer auditing. Jori left the firm to become Director of Reporting for Bolt, Beranek & Newman, Inc., a publicly traded high tech/government R&D firm. In this role, Jori was responsible for all internal and external reporting. After leaving Bolt, Beranek & Newman, Inc. after its acquisition by GTE, she worked with small businesses as an interim Controller/CFO.
Jori is responsible for all front and back office operations for The Vesume Group, supporting the day to day operations of the company. Jori also serves on the Board of Directors of the Associated Industries of Massachusetts (AIM), the largest employer’s association in Massachusetts, co-chairs the Small Technology Business Initiative of the Mass High Tech Council (MHTC), and is actively involved with the Center for Women & Enterprise (CWE), a Regional Partner Organization of the Women’s Business Enterprise National Council (WBENC).
Jori A. Blumsack, CPA
Chief Operating Officer The Vesume Group, LLC
VICE PRESIDENT: Stu Coleman
As Partner and Senior Managing Director, Stu Coleman oversees the strategy and operations of WinterWyman’s Finance & Administrative divisions of New England and New York. Since joining WinterWyman in 1999 as an Account Manager, Stu has helped the company expand its financial services placement offerings and managed and mentored both recruiters and account managers. Previously, he served as the Sales Manager for Mid Atlantic Medical Services, Inc. (MAMSI) Health Plans.
Stu has a bachelor’s degree in Economics from George Mason University in Fairfax, Virginia. He is also a contributor to Boston.com where he chats regularly with viewers on job search strategies.
Stuart Coleman Winter Wyman Financial Contracting
to 34 Crosby Drive, Suite 400
Bedford, MA 01730
TREASURER: Bill Diana
Bill Diana is Chief Financial Officer. He oversees all financial matters and strategies. He joined the firm in 2000. Bill earned a bachelor’s degree from Boston College and an MBA from Babson College, and is a licensed CPA in Massachusetts.
He resides in Medfield with his wife and three children.
DIRECTOR OF PROGRAMS: Mark O’Hara
Mark is a Market Director at Advantage Technical Resourcing, an operating unit of Advantage Resourcing, and has been with the company since 1992. Advantage Technical Resourcing provides qualified engineering, IT, manufacturing, scientific and R&D associates to clients around the globe. Prior to his involvement with the Massachusetts Staffing Association, Mark held several positions with the NTSA (National Technical Services Association) including President and Treasurer.
Mark is a graduate of the University of Massachusetts – Amherst. He resides in Acton, MA with his wife and two children.
Mark O’Hara Advantage Technical Resourcing
460 Totten Pond Road
Waltham, MA 02451
LEGISLATIVE DIRECTOR: Janet Santa Anna, CSP
Janet is the President and CEO of The Resource Connection, Inc. (TRC) which she co-founded in 1987. TRC is a full service staffing company headquartered in Middleton with a branch office in Boston. TRC provides temporary help services specializing in office support and administrative personnel. Janet is a Certified Staffing Professional (CSP) with over 28 years of experience in the staffing and recruiting industry. Prior to starting TRC, Janet was an Area Manager for an international staffing firm for eight years.
Active memberships include: The Commonwealth Institute, Center for Women & Enterprise, Middleton Board of Trade, North Shore Chamber of Commerce, American Staffing Association, and Massachusetts Staffing Association. Janet holds a Masters of Management degree and a specialized graduate certificate in Organizational Development from Cambridge College School of Management.
Janet Santa Anna The Resource Connection
161 S Main Street, Suite 300
Middleton, MA 01949-2485
DIRECTOR AT LARGE: Patrick McNamara
Patrick McNamara is an 18-year veteran of developing IT workforce solutions for companies of all sizes. Since joining Atlantic Associates in July 2010, he has served as the company’s Market Director, responsible for the day-to-day operations of the business as well as overseeing the company’s business development and growth strategy. Under McNamara’s leadership, the company has achieved year-over-year growth annually despite operating in a challenging financial and business market. At AAI, McNamara has successfully implemented new sales strategies and also brought the company into a cutting-edge technology platform that has increased efficiencies throughout the entire recruiting and sales process. Prior to joining AAI, McNamara spent more than 15 years at TAC Worldwide. There he rose from an account manager to the company’s Market Director where he was responsible for overseeing the IT staffing company’s $25M Northeast region and managing a team of 25 account executives and recruiters.
Pat McNamara Trillium Technical
1208 VFW Parkway
West Roxbury, MA 01032
DIRECTOR AT LARGE: Kevin Grassa
Kevin Grassa is Chief Executive Officer of Whitridge Associates. Kevin founded Whitridge in 1991 to meet customers’ demand for recruiting support from a trusted advisor. This trusted advisor philosophy led to the guiding principle of Whitridge – Think Success Architecture. Kevin’s priority is to be the best provider of subject matter experts.
Kevin’s entire career has been dedicated to providing the best possible service in the staffing business. Prior to starting Whitridge, Kevin worked for Data Arts and Sciences (DASI) where he was their top performer for five years, working both sides of the sales and recruiting desk to support customers in the financial services industry. His career began at CDI Corporation where he was recognized for exceptional performance supporting clients in the engineering industry.
Kevin earned a BS from Fitchburg State College and studied Information Technology at Northeastern University.
Kevin is a founding member of “The Staffing CEO Group”, serves on the Board of Massachusetts Staffing Association, and he also belongs to the TechServe Alliance, American Staffing Association, Staffing Industry Analysts, CEO Club of Boston and the CEO Dialog Program SBANE Group.
Kevin Grassa Whitridge Associates
744 East Squantum Street
Quincy MA 02171
DIRECTOR AT LARGE: John Bogosian
John Bogosian, President and a principal of King & Bishop, as well as the CEO of Biomedical Search Consultants Division, brings over 25 years of well rounded entrepreneurial experience in Management Consulting, Coaching, Staffing, Human Resource Consulting, and Business Development. With John’s innovative approach, vision for the future leadership and guidance, King & Bishop is growing nationally and internationally offering a portfolio of services designed to meet clients’ needs.
Before John joined King & Bishop in 2004, he was a national recruiter and gained increasing responsibility in managing the New England Region for B&M Associates, a national temporary technical staffing firm. From there, he went on to start up a local temporary staffing firm. He was recruited to take his experience in staffing and business development to one of the larger international career and executive coaching companies. During his tenure, John was Vice President and responsible for career coaching, facilitation and new business development. He developed an appreciation and passion for assisting organizations and individuals at all levels through the coaching process.
John earned a B.S. in Business Administration from Boston University and completed MIT Sloan School’s program, “Reinventing Your Business Strategy.”
John Bogosian King & Bishop
333 Wyman Street, Suite 175
Waltham, MA 02451
DIRECTOR AT LARGE: Kevin Donovan
Kevin joined TradeSource, Inc. in 2006 as the Director of Risk Management & Benefits from TAC Worldwide Companies (Advantage Staffing). Kevin is responsible for the implementation and monitoring of the company-wide safety program, all insurance coverages, benefits and compliance with all regulatory and legal issues.
Kevin has over nineteen years of experience in the Temporary Staffing Industry and twenty-five years in Insurance and Risk Management.
Kevin is OSHA 500 Certified (Trainer) in Occupational Safety and Health Standards for the Construction Industry and has an accredited Supervisor License in Asbestos Abatement under the Toxic Substance Control Act.
Kevin is a member of the Safety Committee for the American Staffing Association.
Kevin holds a Bachelor’s Degree from St. Anselm College and is a Notary Public.
Kevin Donovan Director, Benefits & Risk Management, TradeSource, Inc.
205 Hallene Road Unit #211
Warwick, RI 02886
DIRECTOR AT LARGE: Kyle Davidge
As a Senior Sales Executive, Kyle Davidge has assisted Kronos in developing and delivering SaaS solutions as well as other tools which assist the Staffing Industry in navigating the ever changing landscape of Employer Compliance and Labor Law. Prior to joining Kronos, Kyle spent 8 years partnering with the Staffing Industry as a National Account Manager at Monster. As part of his previous roles, he has also maintained a seat on the Georgia Staffing Association’s Board of Directors since 2011, and has actively been engaged with numerous state chapters across the country, as well as the American Staffing Association, Staffing Industry Analysts and Techserve Alliance. Kyle has spent the majority of his professional career working closely and learning the day to day operations of the Staffing Industry. He has experience and built relationships with staffing companies of all colors, shapes and sizes.
Kyle attended Framingham State College, and currently resides in Franklin Massachusetts with his wife and 3 young children.
Kyle Davidge Kronos Inc.
900 Chelmsford St.
Lowell, MA 01851
DIRECTOR AT LARGE: Robert J. Mocerino
Robert assists in the management of specialty finance sales and service effort at Sterling National Bank. Having extensive experience in staffing and government contracting, Robert is responsible for deepening relationships with existing clients and partners as well as developing new ones.
He has been an active industry partner in the New York Staffing Association, New Jersey Staffing Association, Capital Area Staffing Association, California Staffing Professionals as well as being a longtime member of the American Staffing Association and Tech Serve Alliance.
Robert began his career at Sterling in 2003. Prior to joining Sterling, Robert operated and ran his own business for 18 years providing Accounts Receivable Management and Consulting Services to staffing companies. Robert prides himself on building relationships and encourages opportunities between his network and clients to take that extra step.
Robert lives on the north shore of Long Island with his wife Linda and enjoys spending time with his family. He loves the outdoors, skiing and skating in the winter months and the rest of the year it’s anything to do with the beach, swimming, and kayaking!
Robert J. Mocerino Sterling National Bank
310 Crossways Park Drive
Woodbury NY 11797
ASSOCIATE DIRECTOR OF TECHNOLOGY: Vinda Souza
Aravinda Rao Souza is Bullhorn’s Director of Marketing Communications, in charge of the company’s global public relations, analyst relations, and internal communications strategy. A technology PR pro by trade, Vinda also manages Bullhorn’s strategic positioning with influencers and industry associations. Before joining Bullhorn in 2012, she held managerial positions at DataXu and fama PR. Follow Vinda on Twitter @seriousvinda.
Vinda Souza Bullhorn, Inc.
100 Summer Street
ASSOCIATE DIRECTOR: David O’Connor
David M. O’Connor is the principal of O’Connor & Associates, LLC, an AV-rated law firm with offices in Boston and MetroWest. David, a Massachusetts SuperLawyer in several practice areas, speaks nationally on issues affecting the firm’s staffing, construction, and insurance clients. The firm’s lawyers counsel and represent employers and institutional interests across Massachusetts in administrative, judicial and MCAD/EEOC proceedings. David is a cum laude graduate of Georgetown University and Boston College Law School and was recently made a member of the MSA Board of Directors.
David M. O’Connor O’Connor & Associates, LLC
VP OF OPERATIONS AT UNITED PERSONNEL : Mim Zayas, CSP
Mim Zayas is the VP of Operations at United Personnel and was promoted to this role after beginning with United as the Director of Talent Acquisition. Mim has spent much of her career in the Staffing Industry, with over 15 years of experience in recruitment, operations and account management.
In her role as VP of Operations, Mim focuses on the operational objectives of the organization focusing on recruitment, fulfillment, and compliance, spearheading significant internal initiatives including the implementation of a new ATS and quality assurance programs.
Before joining United Personnel, Mim worked for Fujitsu as their Vendor Manager where she had oversight of multiple vendors to their MSP Program, both international and domestic. Prior to her work at Fujitsu, Mim served as Agile1’s Director of On-Site Services overseeing MassMutual’s MSP Program. Under her direction that program saw tremendous growth, tripling its weekly billing and growing the profit more than 210% over projections. Mim’s introduction to the staffing field was as a recruiter for both Light Industrial and Professional contract and contract to permanent placements for an agency in Nashua, NH where she also had the opportunity work on direct hire placements.
Mim is a member of the Board of Directors of the Chicopee Chamber of Commerce, serving on the Chamber’s Executive Committee. Her focus with this non-profit is to assist with several important community initiatives as well as a member of the Shining Stars Committee which generates significant revenue for the chamber.
Mim graduated from College of Our Lady of the Elms with a BA in Business Management. Mim also holds her CSP and is working to assist United Personnel with the OSHA Safety Standard of Excellence for 2019.
293 Bridge Street, Springfield MA
Phone: 413.314.6059 | Fax: 413.730.4264